Shipping and Delivery
At Handcraftidea, we strive to ensure your orders are delivered swiftly and securely using dependable shipping services.
Shipping Time
Total Delivery Time = Processing Time + Shipping Time
Delivery Phases
Processing Time: This phase includes verifying your order, preparing items, and other pre-shipping tasks. The duration can vary depending on your location and our processing speed. Shipping Time: Shipping begins after processing and is influenced by the shipping method you select and your location. Our order cutoff time is based on (GMT-08:00) Pacific Standard Time.
Delivery times may be longer during high-demand seasons or promotions.
We work with USPS, UPS, FedEx, and DHL. The total delivery time reflects both processing and shipping periods.
Estimated Delivery Timeframes
| Product Type | Estimated Processing Time | Estimated Shipping Time | Total Estimated Delivery Timeframe |
|---|---|---|---|
| Custom Sneakers & Shoes | 3-5 days | 7-14 days | 10-19 business days |
| Apparel | 3-5 days | 7-14 days | 10-19 business days |
We process orders Monday-Friday, excluding federal holidays, based on Eastern Standard Time.
Shipping Costs
- Standard Shipping: $4.95
- Orders Over $99: Free Shipping
Tracking Your Package
- A shipment confirmation email with a tracking number will be sent once your order ships.
- You can check the tracking status on our website.
- Carriers typically take 5-7 business days to update tracking details. If there’s no update after 10 business days, contact us at [email protected].
Shipping Delays
If your order isn’t delivered within 45 calendar days, please contact us at [email protected] to receive a full refund. If you encounter unexpected delays, let us know—we aim to respond within 12 hours.
Undelivered Packages
If tracking shows that your package has been delivered but you can’t find it, first carefully check your delivery area. Next, reach out to the carrier to report the issue. If you need further help, email [email protected].
Incorrect Addresses
We cannot guarantee delivery if the address provided is incomplete or incorrect. Please double-check your shipping information during checkout and notify us at [email protected] immediately if you notice any errors.
Duties & Taxes
Customers are responsible for any customs duties, taxes, or fees charged by the destination country. Handcraftidea is not responsible for these fees if: 1) The package is rejected by the recipient, or 2) Delivery fails after multiple attempts. We reserve the right to cancel orders at our discretion without guaranteeing a refund.
For any questions about our shipping policies, please email [email protected].